Google Reviews

Don’t take our word for it, read verified reviews from past stays

Adelle Lawrence
Adelle Lawrence
04:50 19 Feb 24
Amazing staff! Great atmosphere. My dog is always more than happy to attend doggy school. Definitely recommend!
Samuel Setiawan
Samuel Setiawan
10:10 25 Jan 24
This is my dog's favorite place. He is always excited to go there. Friendly Staff.
Steven Anderson
Steven Anderson
20:28 11 Jan 24
Great friendly people and my dog was happy to stay here.
Claire Clark
Claire Clark
05:42 30 Nov 23
Cat had a great time, staff were friendly and knowledgeable about cats.
Kevin E
Kevin E
09:31 07 Sep 23
Our Bella absolutely loves it here. She is always excited to go. The staff are very attentive and friendly.
Leon Kingsley-Smith
Leon Kingsley-Smith
23:33 03 May 23
Very professional and efficient. Lovely setup. Good for dogs of all sizes. Fergus was very happy there. He will be back.
Sandra Paterson
Sandra Paterson
08:18 02 May 23
First time visiting Debbie, she was knowledgeable, professional and took great care of our Lucy, would highly... recommend. Thanks Debbie for the care you took. Sandraread more
Sally Vokins
Sally Vokins
00:27 21 Mar 23
Tato absolutely loves staying at Bark Avenue! The staff are always super friendly and recognise her straight away. We... love knowing she is getting amazing care. It's great seeing daily photos on Facebook of all the dogs 🙂read more
Marah S
Marah S
23:01 16 Jan 23
Firstly, I want to acknowledge and say how good the staff are to deal with and how lovely and clean the facilities that... I saw were. My review and score only relate to the cattery. My three stars are for the staff and the cleanliness as a whole.It's very apparently that Bark Avenue feels like a kennel, with a small cattery attached. During the 10 days I had cats staying there, there wasn't a single photo or post on Facebook about the cats, but multiple a day about the dogs.The "deluxe unit" for two cats are small for the price (about the size of a double kitchen cupboard with two shelves on each side, which is a lot smaller than other places that charge less). Our taller, larger cat couldn't sit up comfortably, so I'm not sure how he found using the litter tray in such a confined space .The open area is about the size of a living room. It is clean and tidy and modern looking, but I imagine when it is full it is quite crowded. I'm unsure if they alternate "yard time" (time outside their cages) or whether all cats boarding are let out at the same time.You can also definitely hear the dogs barking from inside the cattery.I will say that my cats looked lovely, and well taken care of, but unfortunately there were a few things (as above) that would likely see me not return.I do hope they take this as constructive criticism, as it is intended.read more
Hem Kumar
Hem Kumar
08:23 14 Dec 22
My dog Simba really looks forward to his visits and always has a great time! The management and the rest of the team... are awesome and super accomodating. Highly recommend!read more
K.
K.
23:45 29 Sep 22
Friendly staff, the place looks nice and clean with happy dogs.Hovewer they do not segregate the dogs based on... temperament only based on size.In my opinion it is not a good or safe place for a puppy...All small dogs are in the same area doesn't matter if they are puppies or older. Staff depends on the dog itself to find a calm place away from others.I was told that only the high energy big puppies like 'staffy' would go to the bigger dogs due to hi energy, that's all...It is a nice place for a grown-up dog.read more
Lourensa Bezuidenhout
Lourensa Bezuidenhout
06:19 19 Sep 22
Our 11year old dog Maggie,stayed with Bark Avenue for 3 weeks while we were overseas.We weren't sure how she will... adapt as she only has cat friends and stayed at a kennel once 10 years ago.But if she could talk, I'm sure she would say SHE LOVED it.The daily photos on Facebook was amazing, and we could see that she is happy.We took home a happy, relaxed dog, Thank you!read more
YAO Jack
YAO Jack
07:53 20 Aug 22
Great pet hotel. Always take good care of our dogs
Bruce Fearnley
Bruce Fearnley
00:37 15 Jul 22
Loki_thepup enjoyed himself. Very tide when he got home.
Terry Krivanek
Terry Krivanek
10:50 14 Jul 22
Excellent my dog loves going almost pulls me out of the car to get in.Wonderful caring staff.
David Oliphant
David Oliphant
08:22 19 May 22
Made enquiries for our dig to attend day care.The receptionist was polite, informative and capable explaining and... answering questions.read more
William Smith
William Smith
23:12 09 May 22
Thank you Luke and Larissa for caring of Coco your knowledge of pets are excellent pleasant and polite Coco was excited... and spoke of her stay all the way home Highly recommendedread more
Ram Vijapurapu
Ram Vijapurapu
07:31 02 Feb 22
Our 8 month old Labradoodle had a gala time socialising with her furry friends
Mary Molia
Mary Molia
06:54 02 Feb 22
My boy had alot of anxiety with other dogs before starting here but man I tell you he is so confident and happy. The... staff are super amazing and always are keen to help you with a plan to make your fur Baby comfortable ❤read more
Julian Perry
Julian Perry
04:34 27 Nov 21
Great service - they really look after my boy Dom each week.
Íde Gillespie
Íde Gillespie
20:30 23 May 21
Gracie, my 10 year old border terrier stayed with Bark Avenue for nearly 3 weeks after moving from Australia. She isn’t... usually a social dog but the staff looked after her really well and she was able to partake in group activities without issue. The team were great communicators and we loved seeing the daily FB photos from “Tiny Town!” Thanks a million!read more
Vicki Daley
Vicki Daley
21:19 29 Apr 21
Our papillion stayed for a week. Easy to book in and good communication leading up to the stay. Great updates on... facebook to see your pup during the stay, meant a relaxing holiday for the family. Would recommend and will be back.read more
Denise Daniels
Denise Daniels
22:15 19 Mar 21
Great people who really care for our pets.
Jackson Field
Jackson Field
08:08 21 Feb 21
My dogs love coming here 5 times a week. Always come home happy and ready for bed after playing with the awesome staff... and friendly dogsread more
Penny Sparks
Penny Sparks
03:39 22 Jan 21
Thanks guys. They always do such a lovely job of looking after my dog. Recommended to me by our vet.
Keri Skelling
Keri Skelling
06:45 28 Dec 20
Awesome for daycare and short term stays. Our boy loves his furry and human friends there.
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